Terms and Conditions - I Do Wedding Favours

1. Please order as soon as you know your guest numbers. Well in advance of your wedding date. If your order is urgent then we will try to expedite it within the given timescale although there may be an additional cost and we cannot guarantee delivery before the required date.

2. Payment Terms: Payment with order. Large orders and those of bespoke manufacture or those for which we have to buy in goods specially or for unspecified reasons, are non-returnable. We accept payment by cheque (please add one pound - £1.00 - for bank charges.) Any of the credit/debit cards displayed at the foot of this page.

3. All orders are sent by UK Mail Couriers, Special Delivery or Post Office First Class. "I Do" accepts no responsibility for loss or damage of goods during transit, although the parcel is covered with insurance through Royal Mail. Each order despatched is carefully packed. In the unfortunate event that any damages occur during transit, please notify us immediately either by email or telephone and also in writing within 7 days. Please note that refunds of carriage are not made unless we ourselves have erred or provided written connfirmation of our intention to do so. No goods are offered on a sale or return or approval basis.

4. From time to time, due to availability of stock, it may be necessary to alter designs slightly, however, the quality will remain the same. All our wedding favours and wedding gifts are handcrafted so there may be slight variations amongst the designs, making each one unique.

PLEASE NOTE: As with most coloured products, tonal variations can occur between stocks from different batches and suppliers; also, the settings on your monitor may reproduce colours differently to the actual product colours. For the foregoing reasons we cannot undertake to supply perfect colour matches to those seen on screen or even sent by sample; although we would wish to assure you that we will do everything in our power to provide as close to perfect goods and colours as we can on the day.

Secure Payment

Orders at I Do Wedding Favours are taken via a secure server but please feel free to order by phone, or arrange to pay by cheque. Cheques attract a surcharge of £1.00 because of bank charges and delays the delivery of your goods.


Shipping charges are based upon the order value, you can see a list of our shipping charges here.

Our Rights

You are prohibited from using material appearing on this website in any way, including the modification, reproduction distribution, republishing, uploading, downloading, posting or transmission in any way material appearing on the site without I Do Wedding Favours prior written consent. Your use of or access to this website does not confer on or transfer to you any title or intellectual property rights in the website or any aspect of it. For the avoidance of doubt all rights, title or interest in the website or any aspect of it, remain the property of I Do Wedding Favours unless otherwise stated.

DIY Free Delivery. This applies to DIY goods only and when the purchase price exceeds £85.00 and that normal conditions prevail namely not such that might cause us greater or extra cost, and applies to the UK mainland only.

Our Liability

When you visit or use the website or any website linked to it, I Do Wedding Favours shall not be liable for any:
i. Loss or damage occasioned to you, whether direct, indirect, incidental, consequential, punitive or otherwise howsoever sustained; and/or
ii. Failure in performance, viruses, line failure or the like.
No warranties are provided or representations made that your visit to or use of the Site will be uninterrupted or free from defects or viruses.

Linked sites

I Do Wedding Favours is not responsible for the content of any off-site pages or any other sites linked to the website nor has it reviewed any such site. If you link to the website, off-site pages or other sites without I Do Wedding Favours prior written consent, this action is at your own risk. I Do Wedding Favours cannot be held responsible for the contents of any website which is electronically linked to the website and that is not maintained by I Do Wedding Favours


You may not use any material appearing on this website that is the subject of copyright except as provided in these terms and conditions and in no event must this material be used without I Do Wedding Favours prior written consent. I Do Wedding Favours neither warrants nor represents that your use of materials displayed on the site will not infringe rights of other parties not owned by or affiliated with I Do Wedding Favours.

Return Policy

Credit may be issued on non-custom items cancelled or returned within 7 days of receipt without any damage. Customers must pay for all shipping/insurance charges. Credit Cards Returns will be subject to 5% transaction fee. No Returns or cancellations will be allowed on custom made Favors. A return authorization needs to be granted before sending any return. Please e-mail us at janet@idoweddingfavours.co.uk to obtain an authorization. Make Sure you include your ORDER ID Number and your request is sent within 7 days of receipt.


These terms and conditions are governed by and construed in accordance with English law without observing any conflicts of law rules. By visiting or using the website you submit to the jurisdiction of the English Court in relation to any dispute arising out of or relating to these terms and conditions or your visit to or your use of the website and agree to commence proceedings relating to any such dispute in the English Court.

By placing an order you are understood to have agreed to these terms and conditions

In the event of a return being neccessary please note that website purchases may only be returned to the home address given on the site and not to the shop address unless notified to the contrary in writing by ourselves.

Please contact Janet if you have any queries. We are always happy to talk with our customers.